Finance Desk
Dedicated bookkeepers for accounting firms: invoice processing, bank reconciliation, VAT return preparation, payroll input and month-end reports in Exact, Twinfield, Yuki, Moneybird or Xero.
View the Finance Desk
For firms in the Netherlands & Belgium
Your dedicated back-office team. Ready in two weeks.
Haven Teams gives accounting firms and growing businesses trained, vetted staff who work in your systems, on your hours, at around half the cost of a local hire. AI-assisted, checked by people.
GDPR data processing agreement as standardYour data stays on your EU systems2-week pilot, no long contract
~50%lower cost than a local hire
What every engagement includes
GDPR processing agreementEU Standard Contractual ClausesDedicated, not shared2-week pilot30 days' noticeWorking towards ISO 27001
The problem
Good people are hard to find. Good people who stay are harder.
Your team is stretched. Hiring a bookkeeper or support specialist takes months and costs €4,000–5,000 a month with employer costs, and peak periods still mean late nights.
New rules add work you didn't plan for. Belgium made Peppol e-invoicing mandatory for businesses on 1 January 2026, and your clients expect you to sort it out.
2wksfrom first call to a working team member
Our desks
Specialists, not generalists.
We recruit, train, equip and manage skilled professionals in our secure office in Kolkata, India. They work only for you, inside your software, during your business hours.
Security Operations Desk
Trained operators for licensed monitoring centres, working inside your platform and procedures to cover nights and peaks.
View the Security Operations DeskTech Support Desk
L1 helpdesk staff for IT service providers and software companies: tickets, access requests, onboarding and escalations, to your SLAs.
View the Tech Support DeskAI does the first pass
Data extraction, ticket sorting and first drafts happen faster, including Dutch and French documents.
A person checks every line
Your team member reviews every output, handles the exceptions and asks you when something is unclear.
Nothing in public AI tools
We use only approved tools that do not train on your data, each listed in your data processing agreement.
Measured every month
Volumes, accuracy and turnaround in a one-page scorecard, so you see what AI and people deliver.
Why Haven Teams
The reliability of a local team. The economics of a global one.
About half the cost
Compared with a local hire, with no recruitment fees or employer costs.
- One monthly price per team member, salary and benefits included
- No recruitment fees, equipment or office costs
- Pilot at half the monthly fee, credited if you continue
Dedicated, not shared
Your people work only on your account and learn how you like things done.
- Named team members who work only for you
- Trained on your software and procedures before the pilot
- A team lead who answers the same day
Continuity built in
A trained backup covers holidays, absences and handovers.
- A backup who knows your procedures from week one
- Your processes documented from the start
- Handovers take days, not months
Part of Crescentek
A software company working with clients in Europe, the UK, Canada and the Middle East.
- Secure office in Kolkata with virtual desktops
- Developers on hand for integrations and Peppol e-invoicing
- Clients in the Netherlands, Belgium, Germany and the UK
How it works
From first call to a working team in about two weeks.
- Day 1
Discovery call
Thirty minutes. Tell us the work, the volumes and the software you use.
- Weeks 1–2
Two-week pilot
One trained person works on real tasks with agreed success measures, at half the monthly fee.
- Week 3
Onboarding
Access, procedures and a named team lead, set up together with you.
- Every month
Monthly scorecard
Volumes, accuracy and turnaround, reported every month. Add seats whenever you need them.
Security and trust
Built for European data protection from day one.
- GDPR data processing agreement and EU Standard Contractual Clauses as standard
- Your data stays on your EU systems; our team works through secure virtual desktops with no downloads, USB or printing
- Background-checked staff under strict confidentiality agreements
- Access logs and regular audits; working towards ISO 27001 certification
Signed before we start
DPA under GDPR Article 28, Standard Contractual Clauses and an NDA.
Access you control
You grant and remove access in your own systems. We never hold a copy.
Dedicated people
Your team members work only on your account, with a trained backup.
Measured monthly
A scorecard with volumes, accuracy and turnaround.
Pricing
One monthly price per team member.
Salary, training, equipment, secure office, supervision, backup cover and reporting are all included. Prices exclude VAT.
Finance Desk
€1,600–2,400 / month
Per dedicated bookkeeper, by experience and hours.
- Works in Exact, Twinfield, Yuki, Moneybird or Xero
- Two-step quality check
- Monthly scorecard
Security Operations Desk
€1,300–1,800 / month
Per operator. A 24/7 post needs about five operators.
- Works inside your licensed platform
- Night shift allowance included
- Shift reports
Tech Support Desk
€1,400–2,000 / month
Per L1 helpdesk team member.
- Works in your service desk tools
- To your SLAs
- Monthly scorecard
Frequently asked questions
Your questions answered
The questions firms ask before they book a call.
How quickly can a team member start?
A pilot usually starts within two weeks of the discovery call. We use that time to agree success measures, set up access in your systems and train your team member on your software and procedures.
Where is our data stored?
In your own systems in the EU. Our team works through secure virtual desktops and cannot download, print or copy files. A GDPR data processing agreement and EU Standard Contractual Clauses are signed before we start.
How does the two-week pilot work?
One trained person works on your real tasks for two weeks, with success measures agreed in writing and daily check-ins. It costs half the monthly fee, credited against your first month if you continue.
What hours does the team work?
Your business day. Kolkata is 4.5 hours ahead of the Netherlands and Belgium in winter, so your team member works an afternoon and evening shift that matches your office hours. Security operators cover nights and peaks.
How long is the contract?
Three months after the pilot, then rolling monthly with 30 days' notice. You can add or remove seats at any time.
Try a dedicated team member for two weeks.
See the quality for yourself, on your own work, with no long-term commitment.