Monitoring for office buildings when the last person has badged out.
Operators who watch access alarms, cameras and lone-worker check-ins for offices and multi-tenant business parks, every evening and weekend, from inside your licensed monitoring centre.
Evenings and weekends are quiet, until a door contact opens on the fourth floor.
Office buildings generate a steady stream of low-drama events: a cleaner forgets the alarm code, a tenant works late, a contractor props open a fire door. Each one needs a quick, calm decision by a trained person, and a false callout costs the property manager money and goodwill with tenants.
Our operators take the evening and weekend seats in your centre and handle these events the way your procedures describe: verify on video, call the right contact, log it, move on. Property managers get fewer unnecessary callouts and a clean report every morning.
Too many false callouts
Guards dispatched for a tenant working late erode trust and run up invoices.
Multi-tenant complexity
Every tenant has its own keyholders, alarm schedules and rules, which new agency staff never learn.
Lone-worker duty of care
Late workers and night cleaners need someone checking that they are safe, not just that the doors are shut.
Calm, consistent handling of every after-hours event.
- Video verification of intrusion and door-forced alarms, zone by zone
- Managing tenant alarm schedules, late-working notifications and contractor access windows
- Lone-worker and cleaning-crew check-ins and welfare calls
- Virtual patrols of car parks, lobbies and perimeter at agreed intervals
- Keyholder and mobile-guard escalation per tenant, with every call logged
- Morning reports per building for property and facility managers
Our operators work inside licensed monitoring centres and security companies that serve office landlords, facility managers and business-park associations in the Netherlands and Belgium. If you manage property and want this level of monitoring, ask your security provider about adding Haven Teams capacity.
- From
- €1,300 per team member per month
- Hours
- Nights, weekends and peaks, or full 24/7 rosters
- Pilot
- 2-week pilot at half the fee
Questions we get asked
Can your operators handle different procedures for each tenant?
Yes. Multi-tenant sites are exactly where dedicated operators beat rotating agency staff. Your tenant rules live in your platform and our team trains on them during onboarding, with a named team lead who keeps them current.
Do you offer daytime reception or front-desk monitoring?
Not at launch. We focus on out-of-hours and overnight monitoring seats, which are the hardest for centres to staff. Daytime overflow is possible once a team is established.
How do you handle lone-worker check-ins?
Operators follow a check-in schedule you define, for example every 60 minutes for a late worker, and escalate by phone and then to a guard if a check-in is missed.
Is footage from our building ever stored in India?
No. Operators view live and recorded video inside your platform through locked-down virtual desktops with no download, print or clipboard access. Nothing is stored outside your systems.
Other sectors and tasks
Each page explains how the same desk works for a different kind of organisation.
Night and out-of-hours camera monitoring for malls, retail parks and high-street chains.
Read moreWarehouses & logistics hubs24/7 monitoring for distribution centres, yards and cold stores with constant vehicle movement.
Read moreConstruction sitesTemporary camera towers and perimeter alarms on building sites, watched by people who know the difference between a fox and a thief.
Read moreCar parks & parking garagesIntercom, barrier and camera monitoring for multi-storey car parks and park-and-ride sites.
Read moreIndustrial sites & portsPerimeter and process-area monitoring for plants, terminals and port estates with strict access rules.
Read moreResidential complexes & VvE buildingsEntrance, garage and common-area monitoring for apartment blocks, owners' associations and student housing.
Read moreSolar parks & critical infrastructureRemote, unmanned sites: solar and wind parks, substations, water works and telecom masts.
Read moreNight shifts & overflow for monitoring centresFor alarm receiving centres themselves: fill the night, weekend and holiday roster without agency staff.
Read moreRelated desks: Security Operations Desk · Finance Desk · Tech Support Desk
Cover your office portfolio after hours for two weeks.
One trained operator on your evening and weekend shifts, following your tenant procedures. Half the monthly fee, credited if you continue.