Finance Desk · E-commerce & webshops

Bookkeeping that keeps up with your order volume.

A dedicated bookkeeper who reconciles your payment providers, marketplace payouts and returns every day, so your margins and VAT are right.

The situation

Ten thousand orders, four payment providers, three marketplaces and one bank line that never matches.

Webshops and marketplace sellers produce a volume of transactions that traditional bookkeeping was never built for. Mollie, Adyen, PayPal and Klarna settle net of fees, bol.com and Amazon pay out in batches with commissions and returns netted off, and EU sales trigger OSS VAT in multiple countries. Many shops only discover their true margin at year-end.

Haven Teams bookkeepers specialise in this reconciliation work. They work in your accounting software and your connectors, match every payout to orders and fees, book returns and chargebacks correctly, and prepare OSS and domestic VAT returns for your accountant's sign-off.

Payouts that never match

Provider settlements net of fees, refunds and reserves take hours to reconcile properly.

OSS VAT across the EU

Distance-selling thresholds and country rates make VAT errors easy and expensive.

Margin unknown until year-end

Without clean monthly numbers, pricing and ad-spend decisions run on guesswork.

What your Haven team does

Daily reconciliation, monthly numbers you can act on.

  • Reconciling payment-provider settlements (Mollie, Adyen, Stripe, PayPal, Klarna) to orders, fees and refunds
  • Booking marketplace payouts from bol.com, Amazon and Zalando with commissions, returns and advertising costs
  • Preparing OSS and domestic VAT returns across EU countries for your accountant's review
  • Stock and cost-of-goods reconciliation with your inventory or ERP system
  • Supplier invoice processing, including import duties and freight
  • A monthly margin pack per channel for the founders
Tools we work in

Exact Online, Moneybird, Twinfield, Xero, QuickBooks and e-Boekhouden, with connectors such as Webwinkelfacturen, Combidesk, A2X and Synder, and shop platforms including Shopify, WooCommerce, Lightspeed and Magento.

At a glance
From
€1,600 per team member per month
Hours
EU business day, 09:00–17:30 CET
Pilot
2-week pilot at half the fee
Pricing
FAQ

Questions we get asked

Do you work with our accountant or replace them?

We work with them. Your bookkeeper does the daily processing and reconciliation; your accountant reviews, advises and files. Many accountants welcome this because the files arrive clean.

Can you handle OSS VAT for sales across the EU?

Yes. We prepare the OSS return with sales per country and rate from your shop and marketplace data, and reconcile it to your accounting software. Filing is done by you or your accountant.

How do you deal with returns, chargebacks and refunds?

Each is booked against the original sale and the provider's settlement so revenue, fees and VAT stay correct. We flag unusual chargeback patterns in the monthly pack.

What volume can one bookkeeper handle?

It depends on channels and connectors rather than order count. A shop with good integrations and up to a few thousand orders a month is typically one dedicated bookkeeper; we scope this in the discovery call.

Finance Desk

Other sectors and tasks

Each page explains how the same desk works for a different kind of organisation.

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White-label bookkeepers who work in your practice software, under your name, for your clients.

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Construction & trades

Project costing, subcontractor invoices, reverse-charge VAT, retention and G-rekening administration.

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Property management & VvE administration

Service-charge accounting, owners' association bookkeeping, rent ledgers and annual statements for property managers.

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Logistics & transport

Fuel cards, tolls, driver expenses, CMR-backed invoicing and international VAT for carriers and forwarders.

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Healthcare practices

Dental, physiotherapy, GP and veterinary practices: insurer settlements, patient billing and VAT-exempt bookkeeping.

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Accounts payable

Invoice capture, three-way matching, approvals and payment runs, done daily so suppliers are paid on time.

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VAT returns (btw-aangifte)

Monthly and quarterly VAT returns, ICP listings and reconciliations prepared for your accountant's sign-off, NL and BE.

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Peppol e-invoicing

Belgium made B2B e-invoicing mandatory in 2026. Get your sending, receiving and processing running properly.

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Year-end preparation

Reconciled balance sheets, lead sheets and supporting schedules so your accountant can close faster.

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Credit control & debtor management

Polite, persistent follow-up on open invoices so your cash comes in on time.

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Get your payouts reconciled for two weeks.

One dedicated e-commerce bookkeeper on your real channels, with accuracy measures agreed upfront. Half the monthly fee, credited if you continue.