Monitoring for warehouses that never fully close.
Operators who handle gate control, yard patrols and perimeter alarms for distribution centres and logistics parks, 24/7, inside your licensed monitoring centre.
Trucks at 03:00, a fence line in the dark and the most valuable stock in the building.
Distribution centres in Venlo, Tilburg, Antwerp or Liège rarely stop. Night deliveries, agency pickers and a perimeter that backs onto a motorway mean the camera wall is busy all night, and the difference between a late trailer and a theft in progress is a trained person looking carefully.
Haven Teams operators are trained for this environment: gate and dock procedures, licence-plate checks against expected arrivals, perimeter alarm verification and escalation. They take the shifts your centre struggles to fill, with the same people on the same site night after night.
Constant movement, real alarms hidden
Legitimate night traffic generates hundreds of events that mask the one that matters.
Cargo theft and insider risk
High-value stock and seasonal agency staff raise the stakes on every exception.
Gates need a decision, fast
Drivers waiting at an unmanned gate at 02:00 need a quick, correct answer.
A steady night crew for your logistics clients.
- Remote gate control: driver verification, plate checks and barrier release per your procedure
- Monitoring docks and trailer parks for unauthorised access or seal tampering
- Perimeter and fence-line alarm verification, with audio warnings where fitted
- Scheduled virtual patrols of yards, fuel points and cycle sheds
- Escalation to on-site guards, the client's shift manager or the police
- Shift reports with vehicle logs and incident timelines for the site's security manager
Many logistics sites keep a guard at the gatehouse. Our operators complement them, covering the camera wall and alarm queue so the guard can handle vehicles and people. We work only inside a licensed centre's platform; physical response stays local.
- From
- €1,300 per team member per month
- Hours
- Nights, weekends and peaks, or full 24/7 rosters
- Pilot
- 2-week pilot at half the fee
Questions we get asked
Can operators release gates and barriers remotely?
Yes, where your platform allows it and your procedure defines the checks. Operators verify the driver, vehicle and expected arrival before any release, and every action is logged in your system.
Do you cover full 24/7 rosters?
Yes. A 24/7 seat typically needs five to six trained operators including backup. We can staff the full roster or only the nights and weekends your local team cannot cover.
Do your operators know logistics-sector procedures?
Our operators are trained in gate, dock and perimeter procedures and we build site-specific instructions with your centre during onboarding. The named team lead keeps them updated as the site changes.
Which languages do operators speak with drivers?
Operators speak English and are trained in the standard Dutch and German phrases used at gates. Complex conversations are routed to the client's on-site or on-call contact.
Other sectors and tasks
Each page explains how the same desk works for a different kind of organisation.
Night and out-of-hours camera monitoring for malls, retail parks and high-street chains.
Read moreOffices & business parksOut-of-hours monitoring for office buildings, campuses and multi-tenant business parks.
Read moreConstruction sitesTemporary camera towers and perimeter alarms on building sites, watched by people who know the difference between a fox and a thief.
Read moreCar parks & parking garagesIntercom, barrier and camera monitoring for multi-storey car parks and park-and-ride sites.
Read moreIndustrial sites & portsPerimeter and process-area monitoring for plants, terminals and port estates with strict access rules.
Read moreResidential complexes & VvE buildingsEntrance, garage and common-area monitoring for apartment blocks, owners' associations and student housing.
Read moreSolar parks & critical infrastructureRemote, unmanned sites: solar and wind parks, substations, water works and telecom masts.
Read moreNight shifts & overflow for monitoring centresFor alarm receiving centres themselves: fill the night, weekend and holiday roster without agency staff.
Read moreRelated desks: Security Operations Desk · Finance Desk · Tech Support Desk
Put a trained operator on your logistics sites for two weeks.
Real night shifts, real gates and alarms, with reaction times agreed upfront. Half the monthly fee, credited if you continue.